Shipping policy

📦 Shipping Policy

Thank you for visiting and shopping at KneePro! Below is our shipping policy to help you understand how we handle deliveries:

Order Processing Time

• Orders are processed within 2-5 business days.

• Orders are not shipped or delivered on weekends or holidays.

• You will receive a confirmation email  with tracking information once your order has been shipped.

Estimated Shipping Times

• United States: 7-15 business days

• International: 10-20 business days

Please note: These are estimated delivery times. Actual delivery may vary depending on external factors such as customs delays or shipping carrier performance.

Shipping Costs

• FREE Standard Shipping on all orders over $50.

• Orders under $50 will have shipping calculated at checkout.

Tracking Your Order

• After your order has shipped, you will receive a tracking number via email.

• Please allow 3-7 business days for tracking information to update.

Lost or Delayed Packages

If your package is delayed or missing:

1. Confirm your shipping address is correct.

2. Contact your local post office or carrier first for assistance.

3. If you still need help, reach out to us at [Your Support Email] and we’ll assist you.

Contact Us

For any shipping-related questions, please email us at:

📧 KneePros@gmail.com

Thank you for shopping with KneePro — we’re here to keep you moving comfortably.